All products are shipped discreetly in a brown box with absolutely no indication as to the contents. Goods that are in stock are shipped Monday to Friday within 24 hours. All goods that are dispatched are sent by a recorded insured service. This means goods will not be left on the doorstep or with neighbours.
Currently we ship to the following locations:
We offer a 100% money-back guarantee if you are not completely satisfied with your purchase. Simply return the item to us in its original condition within 30 days of receipt. Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge or, if preferred, we will exchange the item.
Please note: Goods will only be accepted for return if they are dispatched within 30 days of delivery unless we have notified you otherwise. The item is your responsibility until it reaches us. Therefore for your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
The following items are excluded from our returns policy:
Lingerie, . These products can only be returned in accordance with your statutory rights.
Coy Store Limited
PO BOX 228